Payments

I cannot get to my on file credit card option at check out. How do I pick my Mastercard to checkout. ? Only Amazon pay shows up as a option. Asked by Jacquelyn Radovich

Payment options on the website should be Venmo, Amazon Pay, Paypal, and credit card.

How do I close my account? Asked by Karen

You may contact us for the closing of your account.

Why do I have to give a quote request? Asked by Laura

There is no need to submit a quote request.

Can I cancel an order due to ordering incorrect size and then reorder correct size? Asked by Carolyn

Unfortunately, once an order is submitted, a change cannot be made. If called immediately after the order is placed, the most we can do is cancel and refund.

how does rush shipping work, I see standard and express does rush go same day if after a certain time Asked by Colleen

If an order is placed before 2 p.m., it ships out the same day. This is true for all shipping options. Standard shipping refers to the shipment of products through the post office and can typically take 5–10 business days. Rush shipping is through the post office as well and usually takes 4-5 business days. As for Fedex, it's simply the choice of carrier, and it can be between 2 and 5 days.

What payment options are accepted?

We accept most major credit card company options such as: Matercard, Visa, American Express, Discover.

We also accept PayPal, Amazon Pay and FSA cards (please rememer to submit us to your list).

Can an order payment be split ?

Unfortunately, at this time, we do not offer the option to split payments.

How do I access the shopping cart? There is no point to click to go to the shopping cart so I can complete my order. Asked by Phillip

On the right-hand corner of your screen, there is a bag, which would be the same as a shopping cart. You can click on the bag, and it will take you to checkout.