Free Returns

FREE RETURNS for Orders

RETURNS ARE SIMPLE, EASY & FAST

It is imperative that you have a proper-fitting garment - if the fit or style is not sufficient, we will work with you to find the perfect size and style! We recommend you call us at 800-982-0939 for professional assistance in getting the correct size and style. Or, you can easily set up your returns online. Simply login to your account and click on the Returns tab

We only sell the highest quality products. All items are brand new/first quality - fully functional direct from the manufacturer. They are always tested, inspected, and evaluated prior to shipment.

Terms:

• Obtain an RMA number through phone, email, chat, or account login.
  • Phone: 800-982-0939, Monday-Friday, 9 a.m.–9 p.m. EST, Sat - Sun: 9 p.m. to 6 p.m.
  • Email: Send return requests to support@discountsurgical.com, including order details, items, quantities, and reasons for return.
  • Chat: Initiate a chat via the website, providing order details and return reasons.
  • Account: Log in to your account on the website, locate your order, and follow the provided return instructions. Note: Guest orders necessitate contact via phone, email, or chat.
• An email with the RMA Packing Slip will be sent to the order email. Print or insert the RMA Number inside the package.
• Items that have been opened or gently worn may be returned within 30 days of delivery, provided they are laundered beforehand.
• Garments with markings, pet hair, smell of cigarettes, or any other odor may not be returned.
• For defective items, submission of photographic evidence, along with order details, to support@discountsurgical.com is required for assessment.
• Items labeled as Clearance, Final Sale or Non-Returnable on our website cannot be returned or exchanged.
• Replacements require a picture submission; the new item matches the original item.
• Exchanges are facilitated upon receipt and processing of returned packages. Alternatively, customers may opt to place a new order for immediate processing.
• A complimentary prepaid label is available for eligible returns. Requests can be made via phone, email, or the return portal on our website.
• Refunds are issued to the original payment method upon warehouse receipt, with processing times typically spanning 24-48 business hours. Orders paid by checks are refunded as store credit.
• This policy is subject to change without prior notice.