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Payments

How do I access the shopping cart? There is no point to click to go to the shopping cart so I can complete my order.

On the right-hand corner of your screen, there is a bag, which would be the same as a shopping cart. You can click on the bag, and it will take you to checkout.

Can an order payment be split ?

Unfortunately, at this time, we do not offer the option to split payments.

What payment options are accepted?

We accept most major credit card company options such as: Matercard, Visa, American Express, Discover. We also accept PayPal, Amazon Pay and FSA cards (please rememer to submit us to your list).

how does rush shipping work, I see standard and express does rush go same day if after a certain time

If an order is placed before 2 p.m., it ships out the same day. This is true for all shipping options. Standard shipping refers to the shipment of products through the post office and can typically take 5–10 business days. Rush shipping is through the...

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Products

What Is Compression And What Are The Varying Levels?

Compression stockings are specially designed to apply pressure to your lower legs, helping to maintain blood flow and reduce discomfort and swelling. They may be prescribed by your doctor if you have a condition that causes poor blood flow in your legs...

What are the differences between fabric styles?

Opaque: Nylon which is not “see-through”. More of a “Tights” look to them. Sheer: A traditional “hose” look which is “see through”. Microfiber: An opaque style with a more flexible and softer fabric weave than the “opaque”. Cool Max: A more athletic...

Can you wash them in the washing machine -gentle cycle or only by hand? Dryer? Thank you.

You can surely use a washing machine with a delicate setting in place as well as gentle detergent. Delicate setting in both wash and dry* Hand washing with warm water is fine as well, with line drying.

What is the difference between Firm and 20-30mmHg?

No difference. Firm means 20–30 mmHg compression.

What fibers make up CoolMax? Is it mostly cotton? It is it mostly Lycra? Spandex? Something else?

Moisture-wicking fabric keeps feet cool in warmer temperatures and warm in colder temperatures.

shipping options, how fast does it get here?

Shipping time.

Please recommend best practice to manually remove stockings to make sure they don't stretch out or damage.

To remove your compression stockings, simply fold them down until they get stuck (typically above the ankle). Using your thumb, slowly horn it down until it pops off your heel. Now you can allow the rest of it to slide off your foot.

How often should I replace the ABSO201 stockings?

We recommend you replace your compression socks between 4-6 months; this, of course, is dependent on how often you wear the items and how many items you have to replace.

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Policies

How long does the return process usually take?

Generally, there is about a 2-week turn-around time. Time may vary due to distance and the shipping option the customer decides to return with. All returns are processed in the order they are received. Please keep any tracking information as added proof...

Do you exchange products? I think I might want the open-toe and will return the unopened "closed toe" product I ordered. Is there a charge for shipping for an exchange?

At the moment, we find that the easiest way to "exchange" is by returning for a refund and placing a new order. Customers are responsible for shipping the items back.

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