Returns / Exchanges Information

Returns/Exchanges Information

Returns and Exchanges are Simple, Easy & Fast

It is imperative that you have a proper fitting garment - if the fit or style is not sufficient, we will work with you to find the perfect size and style! We recommend you call us at 800-982-0939 for professional assistance in exchanging for the correct size and style. Or, you can easily set up your exchange online. Simply login to your account and click on the Returns tab

On exchanges you will be refunded for the returned item and a new order will be placed. When you exchange your garment for another size or style, they are shipped to you at no additional charge (not including return shipping).

We only sell the highest quality products.

All items are brand new/first quality - fully functional direct from the manufacturer. They are always tested, inspected and evaluated prior to shipment.

Please inspect your merchandise for any defects, and try them on to ensure correct size when they first arrive.

  • Products cannot be returned or exchanged after 30 days of invoice. 
  • Products that have been worn and/or damaged due to consumer negligence may not be returned
  • All products must be returned in original manufacture packaging
  • Garments with pet hair, Smell of cigarettes, or any other odor may not be returned
  • You may try on the garment - If the product looks more than tried on there will be, a restocking fee issued of 20% or possible refusal of the return
  • Return Merchandise Authorization Numbers are ONLY Valid for 2 weeks.
  • Returns without RMA# will be refused.
  • Shipping Charges are Non-refundable.
  • Please wash your garment prior to returning 

Shipping Instructions:

We suggest you add tracking or insurance to your package. We are NOT RESPONSIBLE for lost packages that are sent without a tracking number

Send package with tracking or insurance to address listed below:

DSS Returns Department
RA #
120 New Jersey Ave
Brooklyn, NY 11207

To request a return or exchange authorization- Please login to your account online and click on the Returns Tab